E-MartHub offers you an opportunity to repair or replace the purchased product with a new one. This condition applies if the product possesses some manufacturing fault and the company considers the defect to be serious enough that leads to a replacement. Please note that warranty policies may vary from product to product.
During the period of warranty, if a fault is discovered, a claim can be initiated under the following Terms and Conditions:
The customer must keep the purchase receipt issued by E-MartHub. Both the Warranty card and purchase receipt must be presented during a claim. No claim will be entertained without the receipt.
Products must be appropriately packed for transportation. The box must contain the user manual, all accessories, a detailed fault note, and a copy of the invoice.
Transportation costs to and from E-MartHub are born by the customer. During transit, the product remains solely at the owner’s risk.
Warranty claims will be void or rejected in the following cases: